The Power of the Pivot
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Today’s chat with Alex on the library messaging system was so good I’ve printed it for adding to my diary.

We started with the power of the pivot. A skill I will deploy at our next monthly library planning session. Linda won’t know what’s hit her.

Alex, have you ever watched the “The West Wing”?

Nope. You?

Nah, but I’m really grateful Mary did.

Oh, yeah! Say thanks to Mary from me.

I will.

[Pause here while Alex dealt with some book requests and I showed a girl copies of “Twilight” and “The Hunger Games”].

You back?

Yep. Sorry.

No prob. Wow that dinner was like meeting the parents, only worse.

Much worse, I’ve met y...

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