“We assume that the way we see things is the way they really are or … should be. And our attitudes and behaviours grow out of these assumptions.”

– Stephen R. Covey, best-selling author of The Seven Habits of Highly Effective People

Jane had decided that Alberta has two seasons: winter and construction. Since efforts had begun to widen the highway leaving town, traffic had been reduced to one lane coming and going. This morning, Jane had decided to forego the road construction for a doughnut and double-double. Obviously, so had a number of other motorists as there was a lineup ahead of her.

“We have an appointment in the city,” she heard the woman in front of her say. “We’re taking our daughter to see an ear-nose-and-throat doctor.&rdquo...

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