CHANNILLO

A Tale of Two Bureaucracies (1)
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Trevor was reading a book when someone came up to his information window, bringing with him the sound of horse-drawn carriages rattling in the street outside as the door closed slowly behind the visitor. Trevor didn't look up right away, wanting to finish the page he was on. It became clear that this wasn't a fast enough response when the visitor rang the bell on the counter. For the third time that week, Trevor remembered that he meant to move the bell behind the counter when he was sitting at the window.

Without looking up or pausing in his reading, Trevor pointed out, "I'm sitting right here."

"You hadn't looked up when I approached, so I thought you hadn't noticed me," the man on the other side of the window explained defensively.

"I noticed you,"...

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